Adore Shining Semi Permanent Hair Color Jet Black 118 ml

Haven't used this product yet, but have used the Adore that comes in the purple bottle, had good experience with that as the colour hasn't really faded.
Hence the reason why it thought I'd buy the original.

Was ok, I made the error in not ordering colour for gray hair.

Let me start by saying I�ve been robbed and blocked, this is a scam.
Half my order came with damaged seals causing 2 bottles of hair dye to leak over everything in the package. The seals were broken in the same way and the caps were loose; some of the spilled dye had dried so these were likely damaged before they were packaged. Upon receiving the damaged goods I contacted customer services and was informed I would receive a refund totalling the amount of the two damaged products. This �refund� took over a week to arrive and they decided to only send half. I called to ask them why I�d only received half my refund & was rudely told I definitely saw the email where they said they can only refund 50% when I absolutely did not. (They tactically sent this email after the one suggesting they'll send a full refund so you agree to it - I responded yes to a full refund, I would not have said yes if it had clearly read 50% anywhere at all in the email. She then refused to even attempt to listen to me, insisted I was wrong & continually interrupted me. This is some of the WORST customer service & scammy business practices I�ve come across in a while, it�s literally like they would rather you shop elsewhere (which I�d highly recommend you do) I would give 0 stars if I could. Don't buy from here unless you want to receive broken/damaged products & then be refused a full refund and completely blanked by customer services.