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Shipments and returns
Your pack shipment
Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Standard delivery UK :
| Weight(kg) | Price(£) | Delivery Charge(£) |
|---|---|---|
| 0.00-0.10 | 0.00-50.00 | 0.99 |
| 0.10-1.00 | Any price range | 2.95 |
| 1.00-2.00 | Any price range | 3.45 |
| 2.00-3.00 | Any price range | 3.95 |
| 0.00-0.10 | Any price range | 4.95 |
| 4.00-100.00 | Any price range | 6.95 |
International Royal Mail Standard (No tracking) :
| Delivery Prices(£) | |||
|---|---|---|---|
| Weight(kg)/Countries | US | Europe | Rest of the World |
| 0.00 - 0.10 | 6.53 | 3.83 | 4.25 |
| 0.10 - 0.25 | 8.25 | 4.44 | 6.17 |
| 0.25 - 0.50 | 11.19 | 5.45 | 9.38 |
| 0.50 - 0.75 | 14.11 | 6.46 | 12.59 |
| 0.75 - 1.00 | 17.02 | 7.48 | 15.80 |
| 1.00 - 1.25 | 19.94 | 8.49 | 19.01 |
| 1.25 - 1.50 | 22.85 | 9.51 | 22.21 |
| 1.50 - 1.75 | 25.77 | 10.52 | 25.42 |
| 1.75 - 2.00 | 28.68 | 11.54 | 28.63 |
| Above 2.00 kg | 28.68 | 11.54 | 28.63 |
International Royal Mail Standard (With tracking) :
| Delivery Prices(£) | |||
|---|---|---|---|
| Weight(kg)/Countries | US | Europe | Rest of the World |
| 0.00 - 0.10 | 10.51 | 8.38 | 10.09 |
| 0.10 - 0.25 | 11.97 | 9.10 | 11.89 |
| 0.25 - 0.50 | 14.41 | 10.29 | 14.88 |
| 0.50 - 0.75 | 16.84 | 11.48 | 17.87 |
| 0.75 - 1.00 | 19.28 | 12.68 | 20.86 |
| 1.00 - 1.25 | 21.72 | 13.87 | 23.85 |
| 1.25 - 1.50 | 24.15 | 15.06 | 26.84 |
| 1.50 - 1.75 | 26.59 | 16.25 | 29.83 |
| 1.75 - 2.00 | 29.02 | 17.45 | 32.82 |
| Above 2.00 kg | 29.02 | 17.45 | 32.82 |
Europe delivery :
| weight | Countries | Delivery Price(£) |
|---|---|---|
| 0.00-10 | Austria, Belgium, Bulgaria, Czechia, Denmark, Estonia, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Monaco |
20.00 |
| 0.00-10 | Switzerland, Norway | 30.00 |
| 0.00-10 | Finland, France, Gibraltar | 40.00 |
Returns Policy:
All products purchased through this Website are covered by our 28-day no quibble guarantee. If you are not totally satisfied with your order or have simply changed your mind, please return the unopened product(s) to us within 28 days of receiving your order and we will refund your payment. Please include a brief letter including your name and address and an explanation as to why you are returning the item(s). We offer a postal return address for our UK & Channel Island Customers only. Return to: Beauty Logistics Ltd, 3 West Road, Harlow, CM20 2BT.
For faulty or damaged goods; your statutory rights are not affected.
For reasons of hygiene & safety, we cannot refund or exchange any grooming products or cosmetics that have been removed from the original wrapping or show any signs of having been used unless they are faulty.